1. How long does it take to receive my order?

The package can arrive in 4-28 days and transit time depends on your country.

2. How can I apply for refund

We promise your money back if the item you received is not as described, or if your item is not delivered within the Buyer Protection period. You can get a refund 30 days after the claim process finishes. This guarantee is in addition to and does not limit your statutory rights as a consumer, as granted by all mandatory laws and regulations applicable in your country of residence.
For additional information, please see our Refund Policy.

3.Which payment methods do you accept?

PayPal: If you have a PayPal account, you can pay directly by logging into your PayPal account. If you do not have a PayPal account, please pay with PayPal accepted credit cards. PayPal accepts credit cards are: Visa, Mastercard, Maestro and American Express, etc. 

4.How do i use a coupon code?

Lucky you! To use your coupon code, add all of your glam goodies to your shopping cart and begin the checkout process. There will be a box to enter your code, then just click “apply”. Please note that only one promotion code can be entered for a given order from wooxh.com. Coupon code cannot be used for orders already placed.

5.How do I track the status of my order? 

You can click the order tracking in the navigation bar to query, and you can also send it to our email to query a status.

6.What’s your email contact information

Our email address is: [email protected], you are welcome to send email to consult us at any time.